Privacy Policy
# Privacy Policy
**Kahuna Comfort Plumbing Heating & Air**
708 N Valley St, Anaheim, CA 92801
Last Updated: July 10, 2026
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## 1. Introduction
Kahuna Comfort Plumbing Heating & Air (“Kahuna Comfort,” “we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (kahunacomfort.com), contact us, or opt in to receive SMS text messages from us.
By using our services or opting in to our SMS program, you agree to the terms of this Privacy Policy.
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## 2. Information We Collect
We may collect the following types of personal information:
– **Contact Information:** Name, phone number, email address, and mailing address
– **Service Information:** Details about your plumbing, heating, or air conditioning service requests
– **Communication Data:** Records of your opt-in consent for SMS communications, message history, and opt-out requests
– **Website Usage Data:** IP address, browser type, pages visited, and time spent on our site (via cookies and analytics tools)
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## 3. SMS / Text Message Program
By opting in to receive text messages from Kahuna Comfort, you consent to receive recurring automated SMS messages at the phone number you provide. These messages may include:
– Appointment confirmations and reminders
– Service updates and technician arrival notices
– Seasonal promotions and special offers
– General customer care communications
**Message frequency may vary.** Standard message and data rates may apply. You are not required to opt in to SMS as a condition of purchasing any goods or services.
### How We Use Your Phone Number
Your phone number is used solely to send you the SMS messages you have consented to receive from Kahuna Comfort. **We do not sell, rent, trade, or share your phone number or SMS consent data with third parties for their marketing purposes.** Your information will not be shared with affiliates or third parties for unrelated marketing.
### How to Opt Out
You may opt out of SMS messages at any time by replying **STOP** to any message you receive from us. After opting out, you will receive a single confirmation message and no further SMS communications will be sent to your number. To re-subscribe, reply **START**.
### How to Get Help
Reply **HELP** to any of our messages for assistance, or contact us directly at:
– **Phone:** (714) 660-2048
– **Email:** info@kahunacomfort.com
– **Website:** kahunacomfort.com
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## 4. How We Use Your Information
We use the personal information we collect to:
– Schedule and confirm service appointments
– Communicate with you about your service requests
– Send promotional offers and updates (only with your consent)
– Improve our website, services, and customer experience
– Comply with applicable laws and regulations
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## 5. How We Share Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
– **Service Providers:** Third-party vendors who assist with our operations (e.g., scheduling software, SMS delivery platforms), bound by confidentiality agreements
– **Legal Compliance:** When required by law, court order, or governmental authority
– **Business Transfers:** In connection with a merger, acquisition, or sale of assets, with appropriate protections
**No mobile information (including phone numbers and SMS consent) will be shared with third parties or affiliates for marketing or promotional purposes.**
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## 6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.
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## 7. Your California Privacy Rights
As a California-based business, we respect the rights provided under the California Consumer Privacy Act (CCPA). California residents may:
– Request to know what personal information we have collected about them
– Request deletion of their personal information
– Opt out of the sale of personal information (we do not sell personal information)
– Not be discriminated against for exercising these rights
To exercise these rights, contact us at info@kahunacomfort.com or (714) 660-2048.
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## 8. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.
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## 9. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
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## 10. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will revise the “Last Updated” date at the top of this page. Continued use of our services after any changes constitutes acceptance of the updated policy.
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## 11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
**Kahuna Comfort Plumbing Heating & Air**
708 N Valley St, Anaheim, CA 92801
Phone: (714) 660-2048
Email: info@kahunacomfort.com
Website: kahunacomfort.com